At Saxon Chase, we are dedicated to everyone we work with—our staff, candidates, and clients. Here’s how we show it:
Our 10 Commitments to Our Clients:
- Personalised Service: No automated call systems—speak to a real person every time.
- Customised Solutions: Tailored recruitment solutions designed to meet the specific challenges of your projects.
- No Hidden Costs: Transparent, competitive pricing with no surprise fees or charges.
- Quality Over Quantity: We have no call KPI’s so avoid unnecessary communication.
- Thorough Vetting: Candidates supplied only after reference checks are complete.
- Compliance Assured: Workers provided only after full qualifications and right-to-work checks.
- Risk-Free Trial Periods: We offer trial periods for temporary staff, ensuring the right fit before long-term commitments.
- Honest Promises: No exaggerated claims about what we can supply.
- Prompt Service: Quick responses to all queries and requests.
- Respect and Integrity: We are committed to treating all clients with fairness, respect, and appreciation.
Our 10 Commitments to Our Candidates:
- Transparent Job Briefings: Clear and honest role descriptions.
- Genuine Feedback: Honest input from clients for both temporary and permanent roles.
- Competitive Pay Rates: Or we choose not to supply.
- Timesheet Management: We take full responsibility for collecting timesheets from clients.
- Ongoing Support: Regular welfare check-ins and open communication throughout assignments.
- 24/7 Support Line: Always accessible, with real human support.
- Empathy: A compassionate approach to personal challenges, including mental health issues.
- Face-to-Face Engagement: Site visits to build personal relationships.
- Guaranteed Timely Payments: Wages paid weekly, without delay.
- Respect and Fairness: We never discriminate and treat all candidates with dignity and gratitude.
Our 10 Commitments to Our Staff:
- Monthly Team Bonuses: Linked to company profits.
- Increased Holiday Entitlement: Earn extra days off each year of service, plus a day off for your birthday.
- Flexible Working Hours: A 36-hour standard week, with a planned transition to a 4-day workweek.
- Hybrid Work Options: Flexible Mondays and Fridays to support work-life balance.
- Community Involvement: Dedicated time for volunteering, charity work, and fundraising.
- Recognition for Excellence: Regular gift vouchers for outstanding performance.
- Adaptable Working Conditions: Flexibility for personal needs, including childcare, caring for loved ones, and family bereavements.
- Team Engagement: Frequent social events and team-building activities.
- Annual Cost of Living Adjustments: To support financial wellbeing.
- Respect and Inclusion: A firm commitment to never discriminate and to treat all employees with respect and appreciation.
These commitments showcase our dedication to transparency, honesty, respect, and delivering high-quality service in every interaction with our employees, candidates, and clients. We aim to build trust and foster lasting relationships based on mutual understanding and respect.